Technology Services

Printing from library computers:

• All 3 Library locations have Windows desktops that can print in color or black & white.
• Printing Charges: Black & White $0.15/page, Color $0.30/page. (We are currently accepting cash donations while we upgrade our payment system.)
• Send your job to the printer by using the top menu of the page or pressing CTRL + P.
• Main Library Only: Enter your name or initials when prompted. Then, release your print job by entering the same name on the Print Release computer next to the printer.

Printing remotely or wirelessly at the Main Library:

• At the Main Library, you can now print using your phone, mobile device, your own laptop, or one of our Chromebooks.
• Upload your print job here to send it to the Main Library printer.
• Read the full instructions for printing from phones, laptops, and tablets here.

The Library has 30 T-Mobile wi-fi hotspots that circulate for 2 weeks each, and may not be renewed. There are 20 hotspots available at the Main Library, and 5 available at each Branch. They may be picked up and checked out at the Public Services Desk, and must be returned in-person to the Main Library (not left in the outside book drop).

Hotspots can be connected to your computer, phone, tablet, or other wifi-enabled devices, and allow you to connect to wi-fi in locations where there may not be reliable internet, such as rural areas or while traveling in the continental US.

Full hotspot policies may be found here.

Each patron must sign the Lending Agreement before borrowing a Hotspot. 

• Hotspot borrowers must be 13 or older and in good standing with the library.
• Each hotspot case contains a T-Mobile Franklin T10 Mobile hotspot, a micro-USB charger and an information card. All components must be returned in person at the Main Library.
• The loan period is two weeks with no renewals.
• Patrons may check out a hotspot once per calendar month.
• Borrowing privileges will be revoked and the Hotspot will be disabled if not returned within 7 days of the due date.

The Main Library has 10 Chromebooks available for in-library use, and 10 Chromebooks for check-out for 2 weeks. We also have mice to lend out for easier use of the Chromebooks.

A valid NOBLE library card with no lost or billed items and/or overdue fines over $50.00 is required to borrow a Chromebook. Borrowers must be 13 years or older, and are required to sign the Lending Agreement each time they borrow a Chromebook.

Chromebooks can be checked out at the Public Services Desk at the Main Library, and must also be returned in-person at the Public Services Desk. Chromebooks may not be returned in any of the book drops or when the Library is closed.  

Chromebooks may be checked out for 2 weeks with no renewals. Patrons may check out a Chromebook once per calendar month.

Full policies and instructions for both outside and in-Library use may be found HERE.

The Library has access to thousands of ebooks, e-audio books, digital magazines, and even some movies and TV shows!

For ebooks and magazines, try Overdrive (on a computer) or their corresponding app, Libby (on iphone or Android).

For more ebooks, audiobooks, and music, try Hoopla.

For feature films, documentaries, and educational shorts, try Kanopy.

Detailed Instructions are available to download for the following resources:

• Libby App
• Overdrive for Ereader
• Overdrive for Kindle
• Overdrive for Computer
• Overdrive App
• Hoopla
• kanopy

Forgot your phone or mobile device charger? The library has micro-USB, USB-C, and Apple chargers to lend out for in-library use only. Please ask a librarian at the Public Service Desk to check out a charger.

Join us for Drop In Tech Help Mondays from 9-10:30 and Wednesdays from 1-2:30 in the Main Reading room of the Main Branch at the Peabody Institute Library. Tech Help meant to assist patrons address basic technology problems or questions, including  but not limited to: 

• Helping with basic tech usage (accessing or navigating a website, downloading or troubleshooting apps, setting up a new device, etc) for computers, laptops, tablets, e-readers, and smart/mobile phones
• Accessing, using, and troubleshooting library databases and apps
• Using word processing and spreadsheet software
• Understanding and changing settings and permissions on apps and devices
• AND MORE!

While we wish we could help with every technical issue a patron may have, there are some cases we can not help for privacy, safety, scope, or liability reasons. This includes, but is not limited:

• Hardware issues (if the device itself is physically damaged or needs to be physically altered)
• Any issues that fall under a device’s warranty
• Issues relating to patron’s sensitive or personal information
• Technology-related legal or financial advice
• Advanced tech help, such as programming

As we are not professional information technology specialists and we may not be trained in specific questions patrons have, library staff assisting with tech help may be learning alongside the patron they are helping. In these and all cases, we request both patience and active participation from the patron receiving tech help.